Go into Device Manager - Select Universal Serial Bus Controllers - Select Generic USB Hub Properties -(Under POWER tab: the one that has "HID-compliant Device 100mA" attached) Power Management - UNCHECK-"Allow the computer to turn off this device to save power" Restart the computer to reinstall the touchscreen driver. Right-click the touchscreen device and select Uninstall. The touchscreen device is labelled HID-compliant touch screen, or similar. Reinstall the original touchscreen device driver that came installed on your computer using the following steps: If the option to enable the device is included in the menu, click Enable. In Windows, search for and open Device Manager.Įxpand the Human Interface Devices heading.
However, it’s by no means comprehensive and you may need to carry on reading. The tool will automatically detect issues and then repair them. From the list that appears, click Hardware and Devices.Ĭlick Next and run the wizard through.
In the new window, click View all from the left-hand menu. The Windows troubleshooting tool could be the quick and easy fix to any problem with your touchscreen.ĭo a system search for troubleshooting and select the relevant result. Refer this article to know more information about using the HP support assistant. You can update other drivers on your PC using the HP support assistant. Try updating the BIOS and chipset driver on your PC and check if it helps. Please share the product number of the PC to assist you better.Įxcellent description and a great diagnosis done. Were there any recent windows update on the PC? Let me ask you a few questions in order to assist you better.ĭid you make any hardware or software changes on your PC? Hey there! Thanks for stopping by the HP Support Forums!ĭon't worry I'll try to help you out.
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